Effective Date. May 26, 2026
Last Updated. May 26, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the products, services, websites, and applications (collectively, the “Services”) provided by Suvi Health, Inc. (“Suvi Health,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
These Terms constitute a legally binding agreement between you and Suvi Health, Inc.
Suvi Health provides an AI-assisted ambient documentation platform designed to support care teams, patients, and caregivers. Our Services may include mobile applications, web dashboards, and related software that capture, transcribe, and summarize care conversations to assist with care coordination and clinical documentation.
The Services are intended to support, not replace, the professional judgment of licensed healthcare providers. Output generated by the Services is not medical advice and must be reviewed and verified by a qualified clinician before being used to inform care decisions.
You must be at least 18 years of age and capable of forming a legally binding contract to use the Services. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify Suvi Health immediately of any unauthorized use of your account or any other suspected breach of security.
You agree not to do any of the following.
The Services may include features that capture audio of care conversations. You are solely responsible for ensuring that all participants in any recorded conversation have provided all consents required by applicable federal, state, and local law. Recording laws vary by jurisdiction, and Suvi Health does not provide legal advice regarding consent requirements.
Where Suvi Health acts as a Business Associate to a covered entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its implementing regulations, the parties will enter into a separate Business Associate Agreement that governs the use and disclosure of Protected Health Information. In the absence of an executed Business Associate Agreement with Suvi Health, you agree not to submit Protected Health Information through the Services.
The Services and any content, transcripts, summaries, suggested next steps, or other output generated through the Services are provided for informational and documentation support purposes only. Nothing produced by the Services constitutes medical advice, diagnosis, or treatment. Licensed clinicians remain solely responsible for all clinical decisions and for verifying the accuracy and appropriateness of any content used in patient care.
If you are experiencing a medical emergency, contact emergency services immediately.
The Services, including all software, content, design, text, graphics, logos, and other materials, are owned by Suvi Health, Inc. or its licensors and are protected by intellectual property and other applicable laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for their intended purpose.
All rights not expressly granted to you in these Terms are reserved by Suvi Health, Inc. and its licensors.
You retain ownership of any content you submit, upload, or otherwise make available through the Services (“User Content”). By submitting User Content, you grant Suvi Health a worldwide, royalty-free, sublicensable license to use, host, store, reproduce, modify, and process such User Content solely as necessary to provide, maintain, and improve the Services, subject to our Privacy Policy and any applicable Business Associate Agreement.
You represent and warrant that you have all rights, consents, and authorizations necessary to grant the foregoing license and that your User Content does not violate any third-party right or any applicable law.
The Services may rely on or integrate with third-party services, including cloud infrastructure providers, speech recognition vendors, and analytics providers. Suvi Health is not responsible for the availability, accuracy, content, or practices of any third-party service, and your use of such services is subject to the applicable third-party terms.
Our collection, use, and disclosure of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that you have read and understood our Privacy Policy.
The Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, Suvi Health disclaims all warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.
Suvi Health does not warrant that the Services will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, or that any defects will be corrected. You assume all risk arising from your use of the Services.
To the fullest extent permitted by applicable law, in no event will Suvi Health, Inc., its affiliates, or their respective officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, data, or other intangible losses, arising out of or in connection with these Terms or your use of or inability to use the Services, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not Suvi Health has been advised of the possibility of such damages.
In any event, Suvi Health’s aggregate liability to you for any and all claims arising out of or relating to these Terms or the Services will not exceed the greater of the amount you paid Suvi Health in the twelve (12) months preceding the event giving rise to the claim, or one hundred United States dollars (USD 100).
You agree to indemnify, defend, and hold harmless Suvi Health, Inc., its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your User Content, your violation of these Terms, or your violation of any applicable law or third-party right.
We may suspend, restrict, or terminate your access to all or part of the Services at any time, with or without cause, and with or without prior notice. You may stop using the Services at any time. Upon termination, your right to use the Services will immediately cease.
Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
We may modify these Terms from time to time in our sole discretion. We will notify you of material changes by posting the updated Terms on our website, by updating the “Last Updated” date, or through other reasonable means. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.
These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in the State of Colorado, and you consent to the personal jurisdiction of such courts and waive any objection to venue therein.
These Terms, together with any documents referenced herein, constitute the entire agreement between you and Suvi Health, Inc. with respect to the Services and supersede all prior or contemporaneous agreements, communications, and proposals. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision. You may not assign or transfer these Terms or any of your rights or obligations hereunder without our prior written consent, and any attempted assignment in violation of this provision is void. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
If you have questions about these Terms, you can reach us at the address below.
Suvi Health, Inc.
1580 N Logan St, Ste 660 PMB 557803
Denver, Colorado 80203
United States
You can also reach us by email at info@suvi.health.
